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Customer Support

  • Total activity 48
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Activity overview

Latest activity by Customer Support
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    Customer Support created an article,

    테스트

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    Customer Support created an article,

    How do I check the response from the customer center?

    Response will be sent out through the email you have written in the inquiry!It could take time pending on the issue, but you hear from us as soon as the problem is fixed!We thank ahead for your pat...

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    Customer Support created an article,

    I accidently sold/used my item!

    The items sold or used cannot be restored, so please be cautious

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    Customer Support created an article,

    The game is lagging to much! What do I do?

    Please try the following method:0) Check if you have enough space in your device1) Check if your internet connection is stable (wi-fi, 3G etc) : Please try connecting to the internet browser (Inter...

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    Customer Support created an article,

    Game keeps on crashing (Disconnection, lag, etc)

    Please try the following method:0) Check if you have enough space in your device1) Check if your internet connection is stable (wi-fi, 3G etc) : Please try connecting to the internet browser (Inter...

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    Customer Support created an article,

    I can't update the game

    Please try the following method:0) Check if you have enough space in your device1) Check if your internet connection is stable (wi-fi, 3G etc) :2) Shutdown all the apps in use3) Restart your device...

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    Customer Support created an article,

    I can't connect to the game

    Please try the following method:0) Check if you have enough space in your device1) Check if your internet connection is stable (wi-fi, 3G etc) : Please try connecting to the internet browser (Inter...

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    Customer Support created an article,

    Contact customer service

    To contact customer service, click on the cellphone icon in the main screen > [settings] > [Information] > [Customer center]

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    Customer Support created an article,

    Alarm settings

    For alarm settings, click on the cellphone icon in the main screen > [settings] > [alarm]

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    Customer Support created an article,

    I can't find where to check my items!

    To check the Elemental stones, and other items you possess, click on the cellphone icon in the main screen > [Bag]